Introduction
Elite Drain Services (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.elitedrainservices.co.uk/ or use our services.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and address when you contact us or request our services.
- Usage Data: IP address, browser type, operating system, pages visited, and time spent on the website.
- Communication Data: Information you provide when contacting us via email, phone, or through our website.
How We Use Your Information
We use the collected information for:
- Providing and improving our services
- Responding to enquiries and service requests
- Sending promotional communications (with your consent)
- Analysing website usage to enhance user experience
- Complying with legal obligations
Data Sharing and Disclosure
We may share your information with:
- Service providers who assist in our business operations
- Legal authorities when required by law
- Third parties in the event of a business sale or merger
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.
Your Rights
Under UK data protection laws, you have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request restriction of processing
- Data portability
To exercise these rights, please contact us using the details provided below.
Cookies
We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.
Changes to This Policy
We may update this Privacy Policy periodically. We will post the new policy on this page to notify you of any significant changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: Elite Drain Services
12 Griffiths Ave, St Mark’s, Cheltenham GL51 7BH
Email: elitedrainservices@gmail.com
Phone: 01242 515217
Effective Date
This Privacy Policy is effective as of 10th July 2024.